What do you need? Section it should look similar to the wakanow video I sent to you. Instead of having a long list of the services and their description, we want to have them in a list and links (within the website). That way, when they click on any of the services’ button, it will open another page, showing all the details on it.
☐ FLIGHT TICKETS
☐ IMMIGRATION SERVICE
☐ HOTEL RESERVATIONS
☐ TOUR/TRAVEL PACKAGES
☐ VISA ADVISORY
☐ GROUP/CORPORATE TRAVEL
C. When they click on FLIGHT TICKETS button, the write up already available on the website should pop up. Below the write up, this information should appear in which the customer will be required to fill them.
Full name
Phone number
Email address
Preferred method of contact
Country of residence
Departure city
Departure city
Destination
Departure date
Return date, if applicable
One-way / Round trip / Multi-city
Number of adults
Number of children
Number of infants
Preferred cabin class
Preferred airline, if any
Baggage requirements
Special requests
D. The TOUR/TRAVEL PACKAGE button on the site should no longer stand alone but will now be part of the list of services which when clicked on, will take the customer to a section where all our tour packages will be displayed. Please note, that we should be able to delete or add new tour packages as time progresses. When a customer clicks on a particular tour package, they would be required to fill in these details which Includes:
Full name
Phone address
Email address
Preferred method of contact
Country of residence
Tour/package name
Preferred date
Number of adults
Number of children
Number of people in the group
Pick-up location
Special requirements
How did you hear about us?
E. When they click on the HOTEL RESERVATIONS button. The write-up on the website should appear first then this information can follow:
Full name
Phone number
Email address
Preferred method of contact
Country of residence
Destination
Check-in date
Check-out date
Number of rooms
Number of adults
Number of children
Preferred hotel by star rating
Preferred budget
Special requests
F. Also create a GROUP/CORPORATE TRAVEL: when they click on the button, it should take them to a page where they would fill in these details.
Company/organization name
Contact person’s name
Number of travellers
Destination
Travel dates
Flight/hotel/tour requirements
Special requirements
G. Please change “Visa Processing Assistance to Visa Advisory”. When they click on the VISA ADVISORY button, the write-up on the website should appear first then this list of questions should pop up.
Need a visa for schooling?
Need a visa for medical reasons?
Need a visa for work?
Need a visa for relocation?
Need a visa for sports?
Need a visa for private visit/tourism etc?
Need a visa for vacation?
Need a visa for religious purposes?
When they click on any of the options, they would be required to fill these details:
Full name
Phone address
Email address
Preferred method of contact
Country of residence
Country of immigration
Pick-up location
Special requirements
H. Create an IMMIGRATION SERVICE button. The description of immigration service on the website should remain and below it should be this list of details to fill.
1. Full name 2. Phone address
3. Email address
4. Preferred method of contact 5. Country of residence 6. Country of immigration
7. Pick-up location
8. Special requirements
Let’s have a WhatsApp button just at the bottom-right of the screen that they can click to make further inquiry
Let it say: Hello Global Convoy, I came through your booking link and I’d like to make a travel enquiry.
J. Booking confirmation
After every submission, the customer should see a thank you message:
Thank you for choosing Global Convoy Travels & Tours. Your request has been received. A member of our team will contact you shortly.
And all requests and inquiries should be received with this number, +2347019779251 via whatsapp and an email you will create for us, preferably booking@globalconvoytravels.
K. We need to correct the number that pops up when we click the call button under our tour packages. It is showing a foreign number (+57), please change it to +2347019779251.
L. Not all the “Book Now” buttons are working. E.g Qatar and Zanzibar
M. After a customer fills the tour forms on the website, it didn’t deliver to any of the business’ email. We need to fix that.
